What to Do If the Power Fails
When the Power Goes Out- Be safe, be smart.
- Alert your electric company to the problem and mention any electrical problems, downed wires or trees.
- Turn off and unplug all tools, appliances and electronic equipment.
- Leave one light switch on so you know when power is restored.
- Don’t open your freezer or refrigerator unless it is absolutely necessary. A full freezer will keep food frozen for 24 to 36 hours if the door remains closed.
- Do not enter a flooded basement unless you are sure the power is disconnected.
- Do not use wet, damp or flooded appliances, outlets, switch boxes or circuit-breaker panels until checked by a qualified technician.
- If not flooded, switch on the main electric switch. Give the electrical system a chance to stabilize before reconnecting tools and appliances.
- Make sure that the hot water heater is filled before turning on the power to it.
- Check food supplies in refrigerators, freezers and cupboards for signs of spoilage. If a freezer door has been kept closed, food should stay frozen 24 to 36 hours depending on the temperature.
- DO NOT turn the gas back on. A natural gas service professional is available 24 hours a day to turn on the gas and relight appliances for you.
WHN TIP: Flashlights and Batteries
If possible, use flashlights instead of candles. Flames are quite dangerous and could ignite gases. Don't forget to keep batteries on hand!


